Unactioned vs. ActionedThe Unactioned area of your Dashboard is where you can track the leads that haven't being actioned yet in your account by the assigned agent.
When a lead arrives, it will show in red here until an action is taken.
To find who these leads are, click here:
To "Action" a lead:
- write a note
- send an email
- log a call
- add a task
- check off a task from an Action Plan